Terms & Conditions

Terms and Conditions

Web, App, Product Design

Authorization
The client is engaging LumiGeni Inc. as an independent contractor for the specific project of developing and/or improving a website to be installed on the client’s web space on an Internet Service Provider’s computer. The client hereby authorizes LumiGeni Inc. to access this account, and authorizes the Internet Service Provider to allow LumiGeni Inc. with “write permission” for the client’s web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. The client also authorizes LumiGeni Inc. to submit their completed website to Web search engines.

Web Hosting
The client understands that any web hosting services require a separate contract with the web hosting service. The client agrees to select a web hosting service which allows LumiGeni Inc. full access to the website via FTP.

Changes to Submitted Text
Time required to make substantive changes to client-submitted text after the Web pages have been constructed will be additional, billed at a per instance basis unless you have signed up for the website maintenance package.

Copyrights and Trademarks
The client represents to LumiGeni Inc. and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to LumiGeni Inc. for inclusion in Web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend LumiGeni Inc. and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

Copyright to Web Pages
While your site is in development LumiGeni Inc. owns the Copyright to all pages. Once your site is completed and you have paid the balance of your invoice the copyrights are then transferred to you. The only clause is that LumiGeni Inc. does not permit you to resell our work without consulting us first.

Assignment of Project
LumiGeni Inc. reserves the right to assign subcontractors to this project to insure the right fit for the job as well as on-time completion.

Post Placement Alterations
LumiGeni Inc. cannot accept responsibility for any alterations made by third parties to the client’s pages once placed. Such alterations include, but are not limited to, additions, modifications, or deletions.

Refusal to Service
LumiGeni Inc. reserves the right to refuse service for any material that the LumiGeni Inc. feels is not legal, moral or in the best interest of LumiGeni Inc. but LumiGeni Inc. is not responsible for the content of any materials.

Errors and Omissions
LumiGeni Inc. will use good faith to ensure pages authored by LumiGeni Inc. are free of errors however, LumiGeni Inc. may not be held responsible for any errors that may arise in the course of authoring any pages. LumiGeni Inc. does not accept any liability for losses or damages arising from errors within any page or if web search submissions are not accepted. It is the client’s responsibility to proof their own pages for errors and inform LumiGeni Inc. of those along with any changes in layout requested by the client. This process must begin immediately after the pages are posted to the web host for the client to view. LumiGeni Inc. will correct minor text changes at no charge for 30 days from the date the site is posted to the web hosts’ server. After 30 days, changes will be charged on a per instance basis.

Payment of Fees
Payment to LumiGeni Inc. is due and payable on the following schedule. One half upon agreement; the balance when the web pages have been constructed according to the client’s original written specifications. Advertising the pages to web search engines occur only after the final payment is made. All payments will be made in US funds. Payments must be made promptly. Delinquent bills will be assessed a $25 charge if payment is not received by the due date. If an amount remains delinquent 30 days after its due date, an additional 10% penalty will be added for each month of delinquency. LumiGeni Inc. reserves the right to remove web pages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process (including all attorneys’ fees and court costs). This agreement becomes effective only when signed by LumiGeni Inc. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in New York, NY, and any dispute will be litigated or arbitrated in New York, NY.

Cancellation
Either party may cancel this agreement upon written notification, however any charges incurred to the date of receipt of notification shall be immediately due and payable. Charges shall be for any work in progress, contracted services fees, or software purchases for the purpose to suit the client’s needs.

Legal Notice
Notwithstanding anything to the contrary contained in this contract, neither LumiGeni Inc. nor any of its employees or agents warrants that the functions contained in this web design project will be uninterrupted or error-free. The entire risk as to the quality and performance of this web design project is with the Client. In no event will LumiGeni Inc. be liable to the Client or any third party for any damages, including, but not limited to, service interruptions caused by Acts of God, the Hosting Service or any other circumstances beyond our reasonable control, any lost profits, lost savings or other incidental, consequential, punitive, or special damages arising out of the operation of or inability to operate this web design project, failure of any service provider, of any telecommunications carrier, of the internet backbone, of any internet servers, your or your site visitor’s computer or internet software, even if LumiGeni Inc. has been advised of the possibility of such damages.

Links
LumiGeni Inc. reserves the right to append a small hyperlink to LumiGeni Inc.’s home page at the bottom of each page unless the client specifically requests in writing, signed & dated by both parties.

Sole Agreement
The agreement contained in this document constitutes the sole agreement between LumiGeni Inc. and the client regarding this website. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored for six (6) months after both parties sign this contract. Continued services after that time will require a new agreement.

Completion Date
LumiGeni Inc. and the client must work together to complete the website in a timely manner. If the client does not supply LumiGeni Inc. complete text and graphics content on all web pages contracted for within four weeks of the date this contract was signed, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within one month after signing of this contract, an additional continuation fee of 10% of the total contract price will also be assessed each month until the website is advertised.

Initial Payment, Cancellation and Refund Policy
If the client halts work after this agreement is signed the initial payment will be returned less the amount due based on the current hourly rate for the work completed, or $99.00, the greater of the two. Cancellation must be in writing and is effective upon receipt at LumiGeni Inc. Notice must be mailed, e-mailed, or faxed to LumiGeni Inc. Work completed shall be billed the current hourly rate. If at the time of the cancellation work has been completed the client shall be liable to pay the entire contract

The user of this site agrees to the terms of this agreement on behalf of his or her organization or business. This Agreement constitutes the entire understanding of the parties. Any changes or modifications thereto must be in writing and signed by both parties.

Web Hosting

Right to Refuse Service
LumiGeni Inc. reserves the right to refuse services to anyone for any reason. This policy is enforced to ensure a professional and secure environment for all customers on our systems.

Disclosure to Law Enforcement
If we (LumiGeni, Inc.) are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so. If we receive a subpoena requesting a Client’s information, we will immediately notify the Client of the subpoena in a timely manner to afford the Client the opportunity to take legal action to oppose the subpoena should the Client wish to do so.

Payment of Fees
ALL PAYMENTS TO LumiGeni INC ARE NON-REFUNDABLE AFTER 30 DAYS & THERE WILL BE NO CHARGE BACKS
For website hosting payment is due on a monthly basis for monthly subscribers or on a yearly basis for yearly subscribers. Payment not made within 60 days of due date LumiGeni Inc. reserves the right to replace your website with a site down message due to non payment. For domain names 100% of bill is due upon order.

Refund and Disputes
All payments after the initial 30 days of service to LumiGeni Inc. are non-refundable. This includes the one time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred.

Liability
Client acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, Client agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Client further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by Client for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Support Boundaries
LumiGeni Inc. provides technical support to our clients. We limit our technical support to our area of expertise. The following is our guidelines when providing support: LumiGeni Inc. provides support related to your server or functioning. LumiGeni Inc. does not offer tech support for application specific issues such as CGI, JavaScript, PHP or ASP programming, html or any other such issue. LumiGeni Inc. does not provide technical support for YOUR Clients. If you can email, we encourage you to email support@LumiGeni.com for assistance. Any request of technical support warrants the possibility of being charge a system administration fee if the request related to Operating System functionality, software application functionality, customer installed software/scripts, or Control Panel functionality. If a staff member of LumiGeni Inc. is required to login to your server to provide support, system administration fees can be applied to your account. Charges are applied at an hourly rate and applied to the next billing cycle.

SPAM and Unsolicited Commercial Email (UCE)
LumiGeni Inc. takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that clients of LumiGeni Inc. may not use or permit others to use our network to transact in UCE. Clients of LumiGeni Inc. may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service and/or fines.
Violation of LumiGeni Inc.’s SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, LumiGeni Inc. will initiate an immediate investigation (within 48 hours of notification). During the investigation, LumiGeni Inc. may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, LumiGeni Inc. may, at its sole discretion, restrict, suspend or terminate customer’s account. Further, LumiGeni Inc. reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. LumiGeni Inc. will notify law enforcement officials if the violation is believed to be a criminal offense.
First violations of this policy will result in an “Administrative Fee” of $250 and your account will be reviewed for possible immediate termination. A second violation will result in an “Administrative Fee” of $500 and immediate termination of your account. Users who violate this policy agree that in addition to these “Administrative” penalties, they will pay “Research Fees” not to exceed $150 per hour that LumiGeni Inc. personnel must spend to investigate the matter. PLEASE, DO NOT SPAM from your account.
As our Clients are ultimately responsible for the actions of their clients over the LumiGeni Inc. network, it is advisable that Clients develop a similar, or stricter, policy for their clients.

Network
IP Address Ownership:
If LumiGeni Inc. assigns the customer an Internet Protocol address for Customer’s use, the right to use that Internet Protocol address shall belong only to LumiGeni Inc., and Customer shall have no right to use that Internet Protocol address except as permitted by LumiGeni Inc. in its sole discretion in connection with the Services, during the term of this agreement. LumiGeni Inc. shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by LumiGeni Inc., and LumiGeni Inc. reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion. Our allocation of IP addresses is limited by ARIN’s new policies. These new policies state that use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses. What this means to you is that you MUST use name-based hosting where possible. We will periodically review IP address usage, and if we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use those IP addresses that could be used with name-based hosting.

Bandwidth Usage:
Customer agrees that bandwidth that exceeds the given rate on a monthly basis will pay an “overage” as detailed on the LumiGeni Inc. website. LumiGeni Inc. will monitor customer’s bandwidth. LumiGeni Inc. shall have the right to take corrective action if customer’s bandwidth is excessive and interrupts service for other customers. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in LumiGeni Inc.’s sole and absolute discretion. If LumiGeni Inc. takes any corrective action under this section; Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, LumiGeni Inc. may, at its sole discretion, collect a deposit, in an amount determined by LumiGeni Inc., against customer’s credit card on file with LumiGeni Inc.

Availability:
Client acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, Client agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Client further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by Client for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Suspension of Service or Cancellation:
LumiGeni Inc. reserves the right to suspend network access to any customer if in the judgment of the LumiGeni Inc. network administrators the customer’s server is the source or target of the violation of any of the other terms of this agreement or for any other reason which LumiGeni Inc. chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer’s accounts/machines were suspended.

Closing:
LumiGeni Inc. reserves the right to amend its policies at any time. All Sub-Networks, resellers and managed servers of LumiGeni Inc. must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate cancellation. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter terms and conditions policy on your site.

Graphics Design & Print Media

Schedule
LumiGeni Inc strives to print all Clients’ jobs according to our published schedule. LumiGeni Inc reserves the right to adjust the schedule and/or charge additionally in the event that the Client fails to meet the agreed upon deadlines for delivery of information, materials, approvals, payments, and for changes and additions to the services outlined in the Client’s original order. The printing turnaround times listed on this site are only estimates. In the unlikely event that LumiGeni Inc is late with the job, LumiGeni Inc liability shall be limited to a 10% discount towards the client’s next job, but the customer must request this credit. In no event will LumiGeni Inc or its licensees assume liability for any damages beyond those set forth in this paragraph, or for any general, consequential, or special damages that are claimed to follow by reason of the lateness.

Cancellations
Canceled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. Clients are responsible for all costs incurred to jobs canceled before our evening cutoff time of 3pm the day the order was placed. No refunds will be given for orders canceled after 6pm of the same business day the order was placed. All sales are final. Refunds are not available on orders unless files have not been prepared for printing and production has not commenced.

Refunds
Payments with credit cards, cash and check are final, and no refunds will be issued once the order has been placed and invoice has been issued. If there are any issues with the art files, a resubmission may be done within the timeframe allocated.

Payment Terms
ALL orders must be prepaid due to the speed of our turnaround.
Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

Printing
The Client understands that all final artwork developed by LumiGeni Inc is provided solely in digital format. This means LumiGeni Inc does not provide any printed artwork, such as printed business cards, stationery, or brochures with the purchase of the rights. All final artwork provided by LumiGeni Inc is, instead, printer-ready, meaning it can be taken, as is, to a commercial printer by the Client to be quickly and easily printed on the stock and in the quantity of choice, typically with no need for any further file formatting.

Billing Penalties
There will be a $35 charge for all returned checks.

Samples
The Client will provide LumiGeni Inc with samples of each printed or manufactured design. LumiGeni Inc reserves the right to distribute free samples of the Client’s printed material. LumiGeni Inc may use your product for samples or advertising purposes.

Will Call
Will Call orders will be kept for 30 days from the delivery of the notification phone call. Orders left at LumiGeni Inc for more than 30 days will be considered abandoned and be recycled.

Release of Artwork

Ownership of Artwork
All graphic design elements (referred to as artwork in these terms and conditions)
created by LumiGeni Inc are the property of LumiGeni Inc until the artwork rights has been purchased, at which point the artwork becomes property of the purchaser (referred to as the Client in these terms and conditions).The elements of design work for the project remain LumiGeni Inc’s property, and LumiGeni Inc retain the rights for usage. This means, you own your finished product but we reserve the rights to the elements used to create the design including typography, patterns, stock art, textures, and shapes, etc. Other than for the promotional use of LumiGeni Inc, all services provided by LumiGeni Inc shall be for the exclusive use of the Client’s said purposes only.
Designs may not be used for other promotional items, website or printed materials without permission. Upon payment of all fees and expenses, reproduction rights for all approved final designs created by LumiGeni Inc for this project shall be given to the said Client. For further usage, price will be based on a case by case basis. The Client automatically grants permission to LumiGeni Inc to showcase their artwork, created by LumiGeni Inc, on the LumiGeni Inc website. It is understood that no artwork displayed on LumiGeni Inc website can be used for any other purpose, by any individual or company except the purchaser of the graphic design and/or the party/parties given permission by the purchaser to use the artwork.
Final artwork (not including website artwork) which comprises any design package will not be released to the Client until an artwork release payment consisting of three hundred dollars and the full payment for any balance on the Client’s account has been received by LumiGeni Inc. At this point the artwork is released to the Client. Website artwork rights will not be released until the Client an artwork release payment consisting of twenty percent of the final website cost is received and any balance on the Clients account is paid in full. LumiGeni Inc is not responsible for payments claimed to be lost by mail, sent to the wrong address, or otherwise not received by LumiGeni Inc. Cases such as these will be resolved on an individual basis. LumiGeni Inc has no incentive or desire to withhold artwork from the Client after receiving full payment for the artwork—all final artwork will be remitted to the Client immediately after full payment is received by LumiGeni Inc and after the Client has expressed his/her satisfaction with all artwork. The Client understands that final artwork that is provided to the Client by email or as a free download is often zipped/compressed, therefore the Client, when only receiving final artwork through the internet, and not by mail on CD, will need to have on their computer a file decompression program, such as WinZip or StuffIt Expander in order to open finalized artwork. LumiGeni Inc is not responsible for any delays that may arise due to the Client’s inability to use final artwork as a result of file decompression issues. The Client agrees to settle any and all disputes which may arise during or after the artwork design process, between the Client and LumiGeni Inc, outside of court. The Client shall, in good faith, hold LumiGeni Inc blameless for all perceived or obvious errors, delays, miscommunication, or any failure on the part of LumiGeni Inc in providing excellent service to the Client, and shall not bring lawsuit against LumiGeni Inc for any reason
Postal Regulations
You are 100% responsible for complying with current postal regulations.

Right to Refuse
Our print company reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Client expressly understands that LumiGeni Inc, its subsidiaries, agents, employs and/or parent company, is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The Client represents and guarantees they have proper and legal title of all matter (of any form) submitted to our print company for printing and/or publication. Client further understands that LumiGeni Inc will rely upon such representation as grounds to engage in the mass printing and/or publication of Client’s material.

Errors
In the event that an error is discovered in the Client’s job after printing, Client bares sole financial responsibility and must pay in full for the job. Client agrees that, in the event LumiGeni Inc is liable for an error in quality of print in the Client’s card, liability shall be limited to full credit for the re-print of the client’s job no later than one (1) week after submission of claim letter by Client. To qualify for a credit, client must submit a claim in writing to LumiGeni Inc within three (3) days of receipt of the job. In no event will LumiGeni Inc or its licensees be liable for any damages beyond those set forth in this paragraph, or for any general, consequential or special damages that are claimed to follow by reason of the error. LumiGeni Inc is not liable for failure to print the Client’s job because of flood, fire, riots, strikes, national holidays, and shortages of material, orders of government, failure of transportation, illness, acts of god or other causes beyond the control of LumiGeni Inc. In such an event, this agreement will be suspended during the period of inability to perform and the terms extended for a like period. Neither party shall be liable to the other because of this suspension.

Indemnification
The customer will indemnify and hold harmless the printer, LumiGeni Inc, its subsidiaries, agents, employees, officers and/or parent company, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted, whether known or unknown, against LumiGeni Inc on the grounds that said printing violates any copyright or any proprietary right of any person or entity

Cutting
Because of other limitations with the Gang-Run printing process, the accuracy of cutting is not guaranteed and by placing an order with LumiGeni Inc you agree to this limitation. The Gang-Run printing process that we use does not include a bleed area for printing, unlike conventional printing. This means that all jobs are printed at the size that is ordered, but they are cut inside slightly to avoid excess from the job next to it. We accept no responsibility for size variations below or above 1/16? to 1/8?. Under no circumstances will a reprint be honored for size variations that have occurred during the printing process within these specifications.

Overruns/Under runs
LumiGeni Inc will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of an under run, LumiGeni Inc will bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 5%.

Shipping
In the event the Client requires delivery / shipping, LumiGeni Inc will send the job using third party companies such as Federal Express, UPS or a courier service. In the event that a third party shipper is responsible for lateness of or damage to the client’s job, LumiGeni Inc will not be liable for any resulting damages. Charges for delivery of materials and supplies from the client or the clients’ supplier to LumiGeni Inc are not included in quotations unless specified.

Shipping & Postal Delivery Times
LumiGeni Inc has no control over the U.S. Postal Service, United Parcel Service or any other common carriers’ delivery schedules and cannot guarantee when mail or shipments deposited with or released to these carriers will be delivered.

Alterations / Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates. LumiGeni Inc cannot be held responsible for any mistake in alterations communicated verbally.

Rights and Ownership
All tangible materials in all circumstances remain the property of LumiGeni Inc. All rights and ownership apply to preliminary concepts, works in progress, and finished material, whether the project is completed or canceled. The Client will be entitled to limited and specific usage rights of such materials only for the purpose of reproduction, after which all materials will be returned, unaltered, to LumiGeni Inc within thirty (30) days of use. Upon Client’s payment of all fees and expenses, LumiGeni Inc will grant all reproduction and/or usage rights for all approved final materials created by LumiGeni Inc for this project. If the Client wishes to make any additional use of the materials, the Client agrees to seek permission from LumiGeni Inc and make such payments as are approved by the parties at that time. Where alterations or retakes are necessary, LumiGeni Inc will be given the opportunity to make such changes at an agreed additional charge.

Printing
All Jobs are "gang printed". LumiGeni Inc will reproduce color as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements. Because there are a variety of cards and sizes run on a gang run, the ability to control color on press, depending on the positioning of your card, is extremely limited. This should be considered with submission critical color jobs. The accuracy of each color reproduction is guaranteed to be within 80-85% of the original work submitted. Please note if proofing over the web, the color is not accurate due to areas outside our control and yours, including but not limited to calibration of printers, monitors, proof stock and ink, color spectrum regarding range of colors and line screen. The alternative is for your job to run on its own. Please contact us for a price quotation.

Workmanship Guarantee
LumiGeni Inc guarantees all orders to be within "gang run" specs and to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the same exact files only or issue the customer a credit at our discretion.

Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. LumiGeni Inc can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with LumiGeni Inc are to the client’s knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Pre-designed Artwork
LumiGeni Inc is not liable for the accuracy of any "pre-designed" artwork submitted by the Client. It is the Client’s sole responsibility to proofread artwork and submit to LumiGeni Inc materials, which are fully approved and print ready. When placing a gang run order your final piece MAY be 1/16th to 1/8th" smaller than actual order size (excluding items smaller than 1/4 Page).
When reordering, colors MAY be slightly different then original order.
If files are submitted and do not meet our bleed specifications, LumiGeni Inc reserves the right to add a border to the file(s).
If files are submitted in RGB mode, you are authorizing LumiGeni Inc to convert the file(s) to CMYK mode. (converting files from RGB to CMYK will cause color shifting)
If we only receive one file for an order, we will assume that file is to be used for printing on both sides.
We will only accept files emailed to info@LumiGeni.com or uploaded through our website.

Design Services
LumiGeni Inc agrees to provide the client all agreed graphic design and print services specified by client’s order. The client shall be responsible for any and all fees in connection with such design services plus any reasonable and related additional services. LumiGeni Inc will keep the Client informed of additional services that are required and obtain the Client’s prior approval for any services that cause the total fees to exceed those outlined in the order form. Upon completion of the design, LumiGeni Inc will provide the Client with a proof via web which shall be used by the Client. This layout is not intended as an exact color proof. An email or written agreement will be given to LumiGeni Inc by the agreed upon time and date to ensure the delivery date of the final product. The Client is 100% responsible for payment of their job after email or written agreement has been given to LumiGeni Inc. LumiGeni Inc is not liable for errors in the Client’s artwork or ad copy after the approval, as it is the Client’s sole responsibility to insure the content of the proof conforms to their original design.

Release of Artwork (continued)

After Payment
LumiGeni Inc is responsible for sending artwork, for which valid payment has been received, to the Client. Once this artwork has been received by the Client, however, LumiGeni Inc is no longer responsible for the artwork, though LumiGeni Inc will continue retain the artwork within its digital files.

Conclusion
The Client agrees and is encouraged to ask questions, regarding any section or sections of these terms and conditions that he/she does not understand, before ordering any type or any amount of artwork from LumiGeni Inc.

Others

All other works, excluded here, will carry it’s own contract.